Our Lifetime warranty covers any manufacture defects on all of our products except apparel, belly bands and thigh holsters (see below for their warranties). To place clam email us at info@rpstactical.com we will email you a return form for you to fill out and email back to us. You then can ship your item with a copy of the form back to us. Upon receiving your item, we will inspect and either repair or replace it under the product warranty/guarantee.
All of our products except the following carry our lifetime warranty:
•Apparel – No warranty, no trial period or returns
•Belly Band or thigh holster – This does carry our 30 day trial period; warrantee on this product is limited to 2 years.
•Belts- They all come with our warrantee and our 30 day trial, but there is no free return on a belt due to you giving us an incorrect belt size or a customer mistake. The belt may be returned and resized with a cost of $12 plus shipping.
The customer is responsible for return shipping on any exchanges, returns, refunds or repairs.
We will only issue a refund to the credit card used at the time of checkout or you will be given a certificate at our discretion.
100% Satisfaction Guarantee
Our 30 day 100% satisfaction guarantee allows you the customer to purchase the product knowing that if you are not 100% satisfied then you can return it within 30 days. All items returned under the this guarantee must be in new condition. Your order will be refunded all but a 20% restocking fee.